Pioneer is a customer oriented Zimbabwean passenger transport operator committed to the provision of safe, reliable transport services to its markets. This we achieve through ongoing investment in our fleet, first class maintenance and back up facilities and resources that are dynamic and fully qualified to achieve growth and supply quality service. As a member of Pioneer Corporation Africa, Pioneer Coaches seeks to become an invaluable partner to the communities, which it serves.


We have earned ourselves a reputation for being friendly, professional and personalized one-stop travel shop. As both Africa and Zimbabwe’s largest and most reputable destination Management Company, we deliver a seamless service with a smile in the widest range of travel products.


What make Pioneer Coaches outstanding are, without a doubt, its people. Pioneer Coaches staff is highly professional and trained in good customer relations to offer an efficient and flexible service.

Our fleet is mainly comprised of the Scania range of Marcopolo Coaches, which have a back up service guarantee from Scania dealers within Southern Africa. This gives you the assurance you need for breakdown recovery wherever you are in Southern Africa.

Offering the most competitive rates and great value for money, for a variety of tours, Pioneer Coaches has transport solutions for everyone, be it for corporate clients, funeral travel, school tours, sporting trips, individual travelers, families, or groups of any size within Zimbabwe or across the borders.

We run a fleet of 41 coaches that includes;
 
• Semi luxury coaches namely Scania Challenger, Concord and Marcopolo Andare. Their
 
    seating capacities range from 60 to 68 seats.  
  • Our luxury coaches are fully equipped with on board audio & visual entertainment,  
    reclining seats, air con & toilet.  
  • These are the 55 seater Marcopolo Viaggios and the 65 seater Irizah coaches.  
           
         
• Pioneer Coaches has clean class one drivers with a minimum of five years driving experience and additional defensive driving,
  Zimhost Customer care training and First Aid certificates.
• They have sound knowledge of the routes we ply in Zimbabwe and across the borders.  
  They have taken care of passengers of different nationalities and cultures.  
• All drivers on duty can be contacted during office hours through Pioneer Coaches  
  Birmingham Road office.  
• Additionally, drivers have cell phones, which, are switched off during their driving time for  
  safety reasons. They use the cell phones for emergency purposes.  
• Pioneer Coaches office hours are 0800 hours to 1700 hours. However, operations  
  personnel are available on a 24-hour basis.  
• Relevant operations personnel and management can be contacted on a 24 hour-hour
 
  basis through cell phones and telephone numbers (after hours). Please find attached contact details of key operational staff.  
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